Our Services

Love Enca provides two services:
- An up close and personal wedding stationery service, to local couples via face-to-face consultations, and…
- one off items such as greetings cards and prints available to purchase on the website.

Everything goes through little old me, which means every order placed has had my eyes on it and been created by just me! Therefore, rest assured that with every order, not only is it being made with love and care, but you are helping this small business owner achieve a dream!
(And you’ve heard about that little happy dance that small business owners do with each order, right? It’s real!)

The Process

• Let’s meet for a face-to-face consultation!
  These are free, take place at our studio and last around 1 hour.
  Consultations are extremely helpful as you’re able to view and feel products in person, and talk about exactly what you’re looking for giving you reassurance that shopping online can’t always give.

• We’ll send you a quote.
  Quotes are sent as a pdf but also with a link giving you access to an online LIVE version that can be accessed in real-time, so when any updates are made you’ll see them instantly.

• Secure your spot with a deposit.
  Depending on what services you’re looking for this is usually 20%.

• We’ll set you up on our system & send you a Welcome Pack!
  Welcome Packs are exclusive for members only, and are full of hints & tips to help you with your journey with us, and:

  • We’ll set up a file here for all our correspondence and any product samples to be kept for reference.

  • We’ll send your Welcome Pack and if you’re having invitations we’ll send you an e-form asking for all the details you need to go in your invitations.

  • We’ll release additional tabs on your LIVE quote that contain info for members only.

  • Access to our members only Facebook Group.

  • We’ll give you a discount code to use on our “Greetings Card & More” page, with unlimited use up until 1 month after your event date!

  *Welcome Packs are only given to clients ordering invitations and/or a Table Plan.

  
  If having Invitations:

• Fill in the “Invitation Details Request” e-form.
  This will have been sent to you when booking if you’re having invitations from us. It gives you options to select from for different wording, fonts, gift poems, dress codes and so much more!

• We’ll send you Invitation Samples.
  Once we’ve received the e-form back, we’ll produce actual mock-up samples of YOUR details for you to see, proof read and amend before we go ahead with printing your order. We’ll repeat the process until perfect. If it’s a minor alteration, this may be done via email to speed up the approval process.

• 50% Payment for invitations is due.
  Once the sample is approved, we’ll require 50% of the cost of just the invitations before we go ahead with printing.

• We produce your invitation order for collection.
  We ask that they’re collected due to the tight timeframes required for sending invitations out, if they were to get lost in the post this would be an issue not just cost wise but time wise too, so we feel it’s much better to collect.

• Final 50% Payment to complete balance for invitations.
  Due prior or on collection. Invitations aren’t release until the balance is settled.

• You can order additional ones afterwards if you realise you have forgotten someone!
  Additional invitations will need to be paid for in full when ordered, and either collected again or if it’s only a few, can be posted to you/directly to guests via Royal Mail, with postage costs added to your order.

  If having On-The-Day items:

• 50% Payment for On-the-Day items is due.
  Due 6 weeks before your event.

• Send us your On-the-Day info.
  Such as your Seating Plan/Guest Names, Order of Service details etc for us to begin the design work. Digital mock-up may be sent for approval if we feel it’s needed for more bespoke requests.

• Final Payment to complete balance.
  Due 3 weeks before your event.

• Collect your items and settle any discrepancies.
  We ask that you collect your items as close to your event as possible, especially if having a Table Plan - incase guests drop out last minute! We will make the Table Plan just before collection to give the best possible chance of it being correct!
  Your guest numbers may alter after paying your final balance so any discrepancies can just be settled at collection.

  
  Enjoy your special day!

  And that is the end of our contract, unless you wish to come back later for matching Thank You cards to send to guests.

“Do what you love, love what you do.”

I’m Jenni, a wife to Dean, and a mother of two boys, Eden Noah and Coby Aston - whose initials make up the business name ‘ENCA’… providing stationery made with love… aka “Love ENCA”.

Design Background

My design background started early on with a clear flare for art at a young age. Always being my strongest subject and passion, it led me to pursue Art & Design at college, then university. I left with a HND in Surface Pattern Design before landing my dream job specialising in bespoke wedding stationery with ‘Your Perfect Setting’ (later known as Georgina Scott Bridal). Whilst there I gained invaluable experience in many other areas of weddings which has enabled me to offer advice to my bridal couples in several areas. I left the company when I had my first baby in 2012 in order to achieve my other desire of being a stay-at-home Mom. Stationery design was still calling me, so I decided to carry on and fit it around the baby starting small with just friends and family. I later had another baby, and as my two boys have grown, so has the business. With both boys now in full time education, Love Enca is even more dedicated than ever before in providing a fully personalised service.