FAQs
Hey! 👋🏻
You may have been directed here after messaging us on facebook/instagram with an enquiry. If that’s the case have a look through these to see if they can help. If not, give us another shout, just a simple quick hello will be just the kick we need for us to look back and respond to your original enquiry when we can ☺️.
HOW MUCH ARE YOUR INVITES? 💰
Prices vary considerably, depending on various factors such as size, style, decoration and amount of content. They start from £1 each for an A6 single layer flat card, right up to £10 each for A5, triple layered with 4 inserts, ribbon, brooch, and more. With many options in-between. Our most popular invites average around £4 each. All prices include printed guest names and printed envelopes as standard.
CAN YOU DO DISNEY? (OR OTHER FAMOUS CHARACTER THEMES) 🚫
Unfortunately not. All famous characters are copyrighted and it is illegal to use them commercially. We know many others do, with the belief that they are small enough to not be caught, but it is not worth the risk and any reputable business will decline. This isn’t just Disney, this is all known/famous characters, including football teams. There are very few exceptions (Lewis Carrolls version of Alice in Wonderland is one of the most famous character/themes that is not protected by copyright).
WHEN ARE YOU AVAILABLE FOR APPOINTMENTS? 🗓
Times are flexible and I’ll work around you wherever possible. We aim to be consistently available for 1 hour slots between 11am - 3pm, Monday to Friday. But if evenings or weekends suit better we’re happy to chat and come to some arrangement. (Consultations are by appointment only so don’t just turn up between 11am - 3pm, as we may already be in a meeting or out running errands. We don’t want you to be disappointed with a wasted trip!)
CAN I BRING MORE PEOPLE WITH ME TO A CONSULTATION?
Yes, just let us know how many so we can make sure we have enough chairs. We’ll be ready to welcome you and your group with a cuppa or cold drink.
CAN CHILDREN COME TO THE APPOINTMENT?
Yes, and we have colouring books and crayons to keep them occupied. We also have a travel cot with baby toys should you require (let us know in advance so we can set it up for you). This is asked on our consultation enquiry form we send out anyway.
CAN I JUST TURN UP FOR A CONSULTATION OR TO COLLECT ITEMS? 🗓
No. Consultations are appointment only. Don’t just turn up as we may already be in a meeting or out running errands. We don’t want you to be disappointed with a wasted trip!
WHERE ABOUTS ARE YOU? 🌎
We are in Great Wyrley (Chestnut Drive, WS6 6LU), which is just between Cannock and Bloxwich. If you’re familiar with Great Wyrley, we are a stones throw away from Moat Hall Primary School. We give the full address at the time of making an appointment.
HOW QUICK CAN YOU DO INVITES? 💌
We ask for a 3 week turnaround, from when the mock up sample is approved/signed off by you for printing. So first we need a consultation, then we send you a quote. If you’re happy with the quote we ask for a deposit, then we send you a form to fill in telling us all the details for your wedding/event. Using that info we produce a mock up sample which we send to you for approval. Only once the sample has been approved can we begin your invite order. From this point we ask for a 3 week turnaround. Handmade takes time to get it perfect!
CAN YOU SEND ME SOME FREE SAMPLES? 📩
If you have booked with us (via a deposit) then samples are a part of the service (bespoke with your details and scheme). If you have not already booked with us we don’t send out free samples. If you do desperately wish to have a sample before booking, then we can discuss this but they will be charged over the odds of their normal cost, to cover our time creating the template. However, if you then decide to book with us following the sample then that cost will be deducted from your order.
WHEN SHOULD WE SEND SAVE THE DATES? 📅
We recommend sending Save the Date cards around 12 months before the wedding/event date (slightly earlier if your wedding is holiday season and you want to avoid guests booking a holiday that clashes).
WHEN SHOULD WE SEND INVITATIONS? 💌📮
If you’ve sent Save the Date cards we would say that 4 months prior to the wedding/event date is ample. Despite changing lifestyles and life being busier, save the dates will have bought time to allow for that. If not sending Save the Date cards then we would say 6 months prior if it’s not in holiday season. If it is holiday season then I’d say skip Save the Dates and go straight for sending your invitations out 12 months in advance so that people don’t book holidays that will clash!
WHEN DO YOU NEED THE DETAILS FOR THE WEDDING, I.E. GUEST NAMES ETC: 🗂📝
Order of Service- as soon as you have it, as it needs to be sampled!
Menu- approx 4 weeks before
Place Cards- Approx 3 weeks before
Table Plan- approx 3 weeks before
But with any info, the earlier the better!
DO YOU POST OUT ORDERS?
At the moment, no. Invites are a possibility but with day stationery there’s a very good reason I’d like to share with you regardless of where you go for you stationery.
We realise that we are limiting ourselves and our client base by only dealing face to face with local couples, however, I really love the aspect of working so closely with couples and building relationships. Now, posting invitations is fine (although it’s still a risk if post goes missing because weddings are time sensitive), but when it comes to day stationery this is where it gets risky in terms of timeframe, in my opinion. Take Table Plans for instance; so, you’ve finally decided where everyone is best placed (likely to be the single most BIGGEST challenge you’ll face during all of your wedding planning) and then submit it to me weeks before, and I can have it done and posted out in plenty of time…PHEW! BUT THEN….I guarantee that in that last week, days even, before the wedding someone will fall ill and drop out, and then the Table Plan will be wrong! And then it’s too late. We won’t have the time frame for an extra one to be made AND re-posted. For my local clients, I request collections and that they leave it until as late as they possibly can to collect Table Plans (and Place Cards etc) to allow every chance for any late drop outs to be corrected. Sure someone can drop out on the actual day (like on my wedding day!) but this way betters the odds!
I can’t do that if I go BIG and cater for online orders, posting out. I could, but I prefer not to.
